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Crime & Security
If you need to report any emergencies or crimes, use the following information. Please remember: do not report any fires or emergencies using social media, always use the official contact numbers included below.
Numbers to call
For any fire-related emergency, call the official emergency numbers immediately, shown below:
999 (Nukuʻalofa, Tongatapu)
927 (Hahake, Tongatapu)
928 (Hihifo, Tongatapu)
999 (Vavaʻu, Haʻapai, ʻEua)
In the event of a medical emergency, dial 933. Tonga Fire and Emergency Services also provides emergency medical assistance as part of its response services through its Emergency Response Department.
To contact the police for any law enforcement matters, call 922. The police handle security, crime prevention, and public safety issues.
Fire Safety for Businesses
Fire safety regulations for businesses in Tonga require adequate fire exits, functional fire extinguishers, and regular safety inspections. Compliance with these regulations is mandatory for all businesses, and further details can be provided by the Community Safety Department of the Tonga Fire & Emergency Services.
Depending on your business or event, you may need to apply for permits related to fire safety compliance, public event safety, or the handling of hazardous materials. You can find out more information by contacting the Corporate Services Department to confirm the permits required for your specific needs.
Inspections ensure your property complies with Tonga’s fire safety regulations. To request a fire safety inspection, you can contact the Community Safety Department of Tonga Fire and Emergency Services on +676 740 1064.
Coming soon: book an appointment with the Tonga Fire & Emergency Services online through the Citizen Portal.